Services \ CRM Implementation

CRM Solutions

In today's challenging business environment, CRM solutions have emerged as a useful tool for businesses in improving sales and customer satisfaction. We offer consultancy and implementation of CRM packages for organizations in profit or non-profit business in Kenya and regionally. Our team comprises of Microsoft Certified Professionals in Microsoft Dynamics CRM and we have successfully implemented Microsoft Dynamics CRM for government and private sector across East Africa.

Our CRM Solutions solutions are designed to enhance sales and to ensure businesses maintain strong relationships with their customers. We also offer VTIGER as an alternative for businesses new to CRM and established businesses who prefer an open source CRM solution.

CRM Integration

We understand that many businesses in Kenya already run an ERP or accounting software and other software. As a value added service, we fully integrate CRM software with existing applications. This ensures that the CRM solution is integrated seamlessly into the existing business process while opening up a new set of core benefits to everyone.

Common integrations include CRM and PABX or Call Center Integration, CRM and ERP Integration, CRM and Website Integration, CRM and SMS integration, among others.

CRM Modules